IT Systems & Support Limited celebrates its sixth ISO certification, reinforcing our commitment to delivering secure, reliable and professionally managed technology services.
At IT Systems, we have always believed that great technology support is about more than fixing computers, maintaining networks or responding when something goes wrong.
It is about trust, reliability, security, professionalism and, above all, taking responsibility for the technology that organisations depend upon every day.
Today, we are incredibly proud to announce that IT Systems & Support Limited has achieved its sixth international standards certification, following our successful certification to ISO/IEC 20000-1 — IT Service Management, through the British Standards Institution (BSI).
For a small, independent technology company based in Darlington, this represents an important milestone in our development.
Six Certifications. Six Commitments.
Our achievement brings together six internationally recognised standards covering the fundamental responsibilities of a modern IT service provider.
ISO/IEC 27001 — Information Security Management
Protecting information is fundamental to everything we do. This certification demonstrates our structured approach to identifying, managing and reducing information security risks.
ISO 22301 — Business Continuity Management
When disruption occurs, preparation matters. This standard demonstrates our commitment to planning for disruption, strengthening resilience and maintaining critical business operations.
ISO/IEC 20000-1 — IT Service Management
Our latest achievement recognises the structured management of the IT services we provide. It encompasses essential disciplines including service delivery, incident management, change management, service performance and continual improvement.
ISO 9001 — Quality Management
Quality should be built into everything an organisation does. This certification demonstrates our commitment to consistent processes, customer satisfaction and continual improvement.
ISO 14001 — Environmental Management
We recognise that technology businesses have environmental responsibilities. This certification demonstrates our systematic approach to identifying and managing our environmental impacts.
ISO/IEC 27017 — Cloud Security
As organisations increasingly rely upon cloud services, cloud-specific security controls become ever more important. This certification supports our commitment to managing information security risks associated with cloud computing.
A Small Company with Serious Commitments
With a team of just nine people, IT Systems may be a relatively small organisation, but our commitment to professional standards is substantial.
We believe that smaller technology providers should be held to the same expectations of security, governance, resilience and service quality as much larger organisations.
Our size allows us to maintain the personal relationships, accessibility and flexibility that our customers value.
Our independently certified management systems provide additional assurance about the processes and controls behind the services we deliver.
We believe customers should never have to choose between personal service and professional standards.
What Does This Mean for Our Customers?
Our customers include schools, academies, educational organisations and businesses that depend upon technology to operate effectively.
Many entrust us with systems that are essential to their everyday operations.
For those customers, our six certifications provide independent evidence of how seriously we take our responsibilities.
They demonstrate that our management systems have been assessed against internationally recognised requirements, rather than relying solely on our own statements about service quality and security.
For prospective customers, they provide an additional foundation for confidence when selecting an IT support, cloud or managed service provider.
For our existing customers, they reinforce the standards we are committed to maintaining and improving.
Our Commitment Doesn’t End Here
Achieving certification is an important milestone, but it is not the finishing line.
These standards require ongoing management, assessment and improvement.
We will continue investing in our people, processes, technology and governance to meet the changing needs of our customers.
We are extremely proud of what our small team has achieved, and grateful to the customers who place their confidence in us.
Six international standards. One commitment to getting IT right.
IT Systems & Support Limited
Technology should help you move forward. Let’s make IT work for you.
Discover how our managed IT, cloud, information security and resilience services could support your organisation by contacting info@itsystems.uk.net or visiting www.itsystems.uk.com.
